SCADA, or Supervisory Control and Data Acquisition, is a technology platform that integrates hardware and software to monitor, control, and analyze operations across water and wastewater systems.

It enables operators to remotely manage assets like pump stations, tanks, valves, and treatment plants by collecting real-time data from sensors and field devices. This data is transmitted via telemetry and visualized through Human-Machine Interfaces (HMIs), allowing for instant alerts, historical logging, and automated control protocols.

SCADA systems help utilities maintain water quality, optimize equipment performance, and respond quickly to system anomalies—reducing downtime, improving efficiency, and ensuring regulatory compliance.

While traditional SCADA systems have long served as the backbone of infrastructure monitoring and control, they come with significant limitations—complex setup, high upfront costs, ongoing maintenance, and a heavy reliance on local IT resources.

These systems often require dedicated servers, software installations, and specialized staff to manage updates, security, and troubleshooting.

As utilities face increasing demands for efficiency, scalability, and cybersecurity, the industry has begun shifting toward a more modern approach: Managed SCADA.

Managed SCADA offers a cloud-based, service-driven alternative that simplifies deployment, reduces operational overhead, and enhances accessibility.

With remote access capabilities, real-time alerts, and built-in security, Managed SCADA empowers operators to monitor and respond to system conditions from anywhere, without the burden of maintaining local infrastructure.

It’s scalable, cost-effective, and designed to evolve with the needs of utilities—making it an ideal foundation for smarter, more resilient operations.

The Mission–Managed 123SCADA platform is purpose-built for the water and wastewater sector, offering a cloud-based, turnkey solution that eliminates the complexity of traditional SCADA systems.

With rugged RTUs, real-time monitoring and automated remote control, Mission-Managed SCADA empowers utilities to streamline operations, reduce field visits, and respond proactively to system changes.

Its intuitive web and mobile interfaces provide 24/7 access to critical data, while built-in security features like two-factor authentication and encrypted communication ensure compliance with modern cybersecurity standards.

Whether you’re managing a small rural system or a large utility, 123SCADA delivers scalable performance, fast deployment, and reliable support—making it the smart choice for modern infrastructure management.

• 24/7/365 access to the 123SCADA Web App from anywhere

• Real-time monitoring of equipment, alarms, and system status

• Unlimited users and alarm callouts for flexible team coordination

• Automatic software updates with new features and improvements

• Secure historical data storage with no time limit

• Cellular carrier management included with service plan

• Prebuilt reports included for quick insights

• Real-time weather event monitoring

• Dedicated 24/7/365 technical support from Mission’s expert team

123SCADA is designed with robust security features to safeguard your data, devices, and operations. Whether you’re managing a single site or a complex network, our platform ensures that only authorized users can access and control your system.

• Multi-Factor Authentication (MFA) adds a critical layer of protection, requiring verification beyond just a password

• End-to-End Encryption secures all data in transit between devices and servers

• Role-Based Access Control lets you define user permissions based on job function or responsibility

• Real-Time Activity Logging tracks user actions for auditing and compliance

• Secure Cloud Infrastructure with continuous monitoring and threat detection

• Session Management and Timeout Controls prevent unauthorized access from idle sessions

• Regular Security Updates ensure protection against emerging threats

Mission Communications’ OPC UA Server enables secure, real-time access to remote telemetry data from any platform. Easily connect to SCADA systems or third-party software to monitor and control field devices—no local installation required.

• Access live RTU data instantly, including sensors, alarms, and system status

• Control outputs and acknowledge alarms remotely

• Built-in multilevel security with encryption and user access controls

• Compatible with Windows, Linux, macOS, and mobile platforms

• Supports OPC Classic integration via trusted UA Proxy solutions

• One-time setup. Continuous, secure data flow

• U.S.-based support team with deep product expertise

• Available by phone, email, or online ticketing

• Fast response times and clear, actionable guidance

• Remote diagnostics and assistance when needed

• Access to documentation, FAQs, and training resources

Mission Communications offers responsive, knowledgeable technical
support to keep your systems running smoothly. Whether you’re
troubleshooting an issue or need help configuring your setup, our
team is here to assist.